Company policy
3w CO-CREATION HOLDING LIMITED (hereinafter referred to as the "Company") is committed to protecting the privacy of all customers in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Chapter 486) (hereinafter referred to as the "Privacy Ordinance").
You do not need to provide any personal information to browse or use this website. When you register to use our services or online content, we collect your personal information so that we can provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.
You may be required to provide us with personal data and details from time to time so that we can carry out the activities described in clause 3 below.
1. Statement scope
1.1 This statement covers the personal data collected and processed when you become our member, register with us or request our services. Where our operations are subject to privacy legislation outside the Hong Kong Special Administrative Region ("Hong Kong"), this statement will apply where practicable and consistent with such legislation.
2. Collection of personal data
2.1. When you use our products and services, browse our website/social media, or contact us by phone/email/fax or at our physical stores, we may ask you to contact us under the following circumstances, including but not limited to: We provide your personal data to:
a. when you register for an online account;
b. when you shop online;
c. When you redeem membership benefits;
d. when you participate in our promotional activities;
e. When you use social media to post information and share activities;
f. when you participate in our surveys;
g. when you subscribe/unsubscribe from our promotional communications;
h. when you submit any comments or feedback to us; and/or
i. When you are asked to check your identity with us.
2.2. The personal information we may ask you to provide us includes but is not limited to your title, name, gender, phone number, email address, mailing address, birthday information, nationality, personal hobbies, favorite product categories and other personal information. .
2.3. You must provide certain personal data (which will be specified when the personal data is collected). If you fail to provide any personal information listed as "required", we may not be able to process any membership application or request you make, and the Company reserves the right to refuse to provide our products or services, including rejecting your request. Membership application.
2.4. All personal data will be collected on a voluntary, open and fair basis.
2.5. All collected information is for internal and supplier use only, and will not be disclosed to other persons or organizations.
2.6. All information provided by you when making payment will be encrypted and sent directly to the relevant bank for payment authorization. We promise not to extract any important credit card details.
3. Purpose of collecting personal data
3.1. The company will collect your personal data for the following purposes:
a. process your membership application, maintain and manage your membership account;
b. Provide sales and shipping services provided by service providers hired by the Company or who assist us in providing services to you, or rewards, birthday discounts, electronic gift certificates and services for any programs or activities;
c. carry out your instructions, respond to your inquiries or provide you with customer service;
d. conduct surveys, research or statistical analysis to improve our products and services, and for promotional purposes;
e. with your consent for direct marketing purposes and to notify you about new products, offers and other special promotions;
f. Form part of the customer database required for the operation of the Company, allowing us to contact you by email, letter, fax, telephone or other means, including contacting you in response to your enquiries;
g. Use the online services provided by our website, including online shopping and participation in promotional activities;
h. check your personal data against information you have provided to us through other means; and/or
i. Comply with any legal, governmental or regulatory requirements in Hong Kong or other relevant jurisdictions, including disclosure or notification requirements to which the Company or other categories of data recipients are subject.
4. Sharing and disclosure of personal information
4.1. To facilitate the use of personal data as set out in Section 3 above, we may disclose and transfer personal data to the following parties (whether located in Hong Kong or not):
a. Subsidiaries and affiliates of the Company;
b. Third-party service providers hired by us to assist us in providing services to you, including services such as inputting information, managing customer databases, and contacting customers about our products and services (service providers may provide services for promotions, various events, product rewards, shopping gift certificates and reward redemption, sales, ordering, refunds, replacement services and/or delivery services to contact you) (hereinafter referred to as "Third Party Service Providers"). These third-party service providers have a duty of confidentiality to us and may only use the information in accordance with the purposes listed in Article 3 above and may not use the information for their own purposes (including direct marketing purposes);
c. other business partners, such as operators of websites and membership schemes;
d. Credit reference agencies, credit card, charge and/or charge card companies and/or banks;
e. law enforcement, government, regulatory and other agencies;
f. Insurance company;
g. any person under a duty of confidentiality to the Company (including the Company's professional advisers); and
h. any actual or proposed transferee of all or any part of the business and/or assets of the Company;
4.2. We may share aggregate information with third parties for different purposes (including promotional and advertising purposes) without your identity being identified, and may use such information to better understand your needs and improve and adjust our services. product and service.
5. Access and correct information
5.1 If you wish to access and/or correct personally identifiable information that you have provided to us online, please write to us at:
Email: [email protected]
6. Revisions to this Statement
6.1. We may revise this statement from time to time. If there are material changes to the way we use your personal data, we will notify you of the revisions by posting a conspicuous notice on the membership site. You agree that such notice will constitute sufficient and sufficient notice.
6.2. After the revision, if you continue to use our products or services, you accept and agree to be bound by the revised statement.
7. Web links
This privacy policy statement only applies to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such connection URL, such as clicking on any advertiser's connection section, you have left our website; and any personal information or any other information you provide to any other organization after leaving our website The information is not within the scope of the company's control. Your browsing or use of other sites is entirely at your own risk.
8.Cookies
8.1 We may use cookies to store and track information about you and your preferences as you browse our website. Cookies are small text files sent to your computer by our website. Reasons for our use of cookies include: to enable us to maintain your information within one browsing session or across multiple pages during multiple browsing sessions. Most web browsers automatically accept cookies, but you can change your Internet settings to disable cookies in the future if you wish. However, disabling cookies may prevent you from using certain features on the website.
9. Protection of minors
9.1. We will not knowingly use our website to solicit any personal data or other information from any minor under the age of 18. If you are under 18 years old and browsing our website, it means that you have informed your parents and/or guardians of this statement before using our website, and they have allowed you to use our website in accordance with the terms of this statement.
10. Contact us
10.1 If you have any questions about this statement, please email to customer service at [email protected]
Remark:
1. By confirming on the membership application form, you have agreed to all the terms and conditions contained in the above statement.
2. If there is any discrepancy between the Chinese version and the English version, the English version shall prevail.
Our Company Privacy Policy
General provisions
Respecting and protecting the privacy and personal data of our customers is of utmost importance to 3w CO-CREATION HOLDING LIMITED and its related companies (including all subsidiaries and affiliates) (collectively, "we" or "us"). This Privacy Policy will help you understand how we collect, use and protect your personal data when interacting with you.
We (3w CO-CREATION HOLDING LIMITED) value, respect and protect the privacy and personal data of all customers. This Privacy Policy will help you understand how we collect, use and protect your personal data.
In this Privacy Policy, the term "personal data" means any information that relates directly or indirectly to you, from which your identity can be directly or indirectly determined, and that is in a form that permits access or processing.
By browsing the website we own and operate (i.e. www.3w.com, the "Website"), or by providing us with your personal information through other means (including calling our inquiry hotline, participating in any activities, publicity or promotions etc.), you acknowledge and agree that we will collect, use, store and disclose your personal data in accordance with this Privacy Policy as amended from time to time. This Privacy Policy is incorporated into and forms an integral part of our Terms of Service.
We will review this Privacy Policy regularly and from time to time revise the provisions of this Privacy Policy by updating this webpage. Your continued use of our services after the modification of this Privacy Policy constitutes your agreement to the revised Privacy Policy. Please visit this page regularly to obtain the latest information on the Privacy Policy.
Your personal data and how we use it
collect your personal data
We may collect your personal data on our website or in different contexts:
– If you are not a registered user, you will be browsing our website as a guest. Unless you choose to place an order with us as a guest, we will not collect or use your personal data from you, but you may not be able to enjoy all the services and features we provide to registered users.
– When you register on our website, you will need to enter some of your personal information (such as your name and contact information) in order to enjoy the functions and services we provide to registered users (such as email updates or Inquire and give feedback) and participate in our membership activities.
– You can place an order on our website either as a guest or as a registered user. In both cases, we will only collect the information necessary to fulfill the relevant order (for example: your name, contact details and payment/credit card details). However, if you log in using our social networking features and you agree to share information about your hobbies, circle of friends and followers with us to use our social networking features, we will also collect such information about you Information about interests, friends, and followers.
– You may provide us with your personal data by applying for or using the various services we provide. For example, you may need to provide us with your personal data when you make an inquiry by telephone; when you give us feedback (such as through a survey); or when you participate in our membership activities and promotions.
– You can also log in to our website using your social networks. These services will verify your identity and provide you with the choice to share certain personal information with us, such as your name and email address, in order to complete pre-configured registration forms on our website. These services provide you with the option to post information about your activities on our site on your personal page and share it with others within your personal network.
– You can also use other social networking features, widgets and/or small interactive programs running on our website. These features may collect personal information, including your IP address, the pages you view on our site, or set cookies to allow the features to work properly. These social networking features are provided on our website by us or by third parties. If the functionality is provided by a third party, the use of your personal data will be governed by that third party's privacy policy, so please read the third party's privacy policy.
use of your personal data